返回商务:Keith Conniford的头发和理发委员会

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返回商务:Keith Conniford的头发和理发委员会

当我们进入英国锁定的第六周时,我们将我们的问答到Keith Conniford的头发和理发委员会看看他建议沙龙在这一艰难时期中采取的行动。

Hi Keith, are there any tips you can offer salon owners to help them get through this lockdown?

虽然非常困难,但试图保持冷静。这是一个令人担忧的时间,但如果你需要,政府和行业都有很多帮助和支持,并记住,我们都在同一条船上。作为一个行业,我相信我们都会在需要帮助别人,并使用时间准备这一天,我们都能回到一些相似的正常性。

现在美容院老板们可以采取什么措施来确保their salons are ready to reopen when the lockdown ends?

The Hair and Barber Council is preparing a ‘Back to Work Plan’ which will be available to the whole of the industry when we have some idea of when the lockdown will be lifted.

当沙龙重新打开时,我们最初会看到的主要变化是什么?

This very much depends on what type of restrictions Government place on the industry. i.e. spacing of workstations, what Personal Protective Equipment will be required etc. However, health and safety, hygiene and giving customers reassurance about how their wellbeing will be catered for in the salons will be of paramount importance. Also, things like contactless payments, discarding old magazines, online appointments instead of appointment cards, overall salon cleanliness including chairs and all appliances, paper towel dispensers in the bathrooms, continual washing of hands and potentially the staggering of appointments with possible longer salon opening times, are all changes that will help.

您可以突出沙龙在重新打开时需要对焦的关键领域,以确保业务将蓬勃发展?

持续的卫生和健康和安全意识,同时照顾他们的客户的幸福,以至于他们的最大能力。

当他们返回工作场所时,您将如何确保员工自信并且尽可能乐观?

遵守政府的所有和任何指导方针,同时确保您的员工拥有所有必要的设备,以照顾并保护自己及其客户。

锁定教导了你的课程是什么,在运行业务时,您现在会有不同的事情吗?

不要以任何理所当然的方式,始终尝试并保留金融储备,并确保沙龙卫生问题始终是您的日常议程。

沙龙应该如何打算应对想要在重新打开时完成或削减预订的客户的洪水?

传播约会;look at ‘shifts’ to extend the working day, whilst not allowing too many people into the salon at any one time, make more space between workstations and work with your customers to balance their needs, whilst ensuring health and safety/hygiene protection for all customers and your staff.

If there was one thing that you would have done differently in retrospect (knowing what we do now) that would have helped you weather this storm, what would that have been?

Always keep something in reserve.

你还有什么想补充的吗?

作为一个行业,我们完全不受管制!头发和理发委员会一直严格地竞选,以使目前的议会自愿法案修正,在加入法案中加入美感。监管会给我们带来一个更强大的政府声音,并使我们代表行业的更强大的职位,同时越来越大获得各方的政治家。我们比以往任何时候都更接近这一目标,但总是需要更多的成员来帮助我们帮助您,这是行业。加入,登录www.haircouncil.org.ukand click on ‘Register here’.